If you are a GP in our local area you may like to fax the mental health referral letter (under the better access initiative) to (07) 3801 2608. Please remember that we do not need the mental health plan, unless the client consents to its release. We require a referral letter like the one you send to a psychiatrist, and Medicare requires that you bill the psychology mental health plan number for your consultation. Please state the number of sessions that you wish us to provide to your client as this is a Medicare requirement.
Please download this form and fax to our office
Please note: If your client requires bulk billing then some psychologists provide bulk billing some of the time and it depends if the reason for referral is in line with the psychologists range of expertise. Our website lists psychologists that are open to taking bulk billing referrals this week. Please ensure that your client books the appointment quickly as psychologists do not offer this for more than a few weeks at a time. Often we offer bulk billing after returning from leave, if the psychologist is new to the practice or if they are increasing their hours. Once the psychologist’s hours are filled the usual fee of $170 – 210 will apply.
If you are a Psychiatrist or Medical Specialist you may like to speak to our clinic manager Laura about the process with referrals and who might be best or available. From time to time psychologists may take leave and we try to match the availability of the psychologist to new referrals with special needs or that are related to high risk events. Please call the clinic and ask for Laura or email the clinic and ask her to return your call. You may also fax through referrals and a qualified person will review the referral and work out the best process for the client to find a psychologist.
Our referrals are managed by Tertiary qualified administrators with postgraduate training in either psychology and/or administration.
We encourage new clients use our Free Emotional Health Check Up as a way of learning about the clinic, costs and “who” might be best for them. This helps with empowering clients with options. We have more than a dozen psychologists, so this helps with the process of picking the right person. We do have doctors recommend the free check up and wait to complete the mental health plan after visiting us for an mental health assessment. We are also happy to provide a crisis management as part of the check up process.
We also provide counselling for many services that are more suited to private health such as couples counselling, career guidance and business coaching.
Our Fax is (07) 3801 2608
We hope you enjoy using our 7 Day a week, open 12 hours a day psychology and counselling centre. Our sister clinic Vision Psychology at Mount Gravatt is open 7 days a week and provides the same level of service.